Untitled conference


            Tel:  07850 314 374        E:  [email protected]

"The best training course I have been on in six years." 

- Neil Morton; Operations Manager, South East Water


"Norman has helped us look at things differently, providing practical solutions and improving our results."

- Julie Harris; Head of Personnel and Development, Premier Foods


"Norman has a real practical view of retail and in particular enhancing customer excellence. His advice in customer service

excellence has proved 'gold dust' in building on our bottom line."

- Rupert Salter; Store Operations Director, Tesco


"The 'Executive Management Skills' workshop is unarguably one of the most interesting and relevant courses I have participated in. The workshop has equipped me with the knowledge, skills and attitudes to motivate my staff to achieve our organisational goals."

 - Adefemi Sola Olayisade;





telephone icon

07850 314 374


[email protected]


BooK 2 places and get the 3rd FREE

Places are stricly limited to the first 8 people only

























Places on these workshops are stricly limited the FIRST 8 people only!


To book your places, please email: [email protected] places are filling!


A number of you have asked….can we run this programme inhouse…..”YES!”

just email: [email protected]


Advanced Assertiveness May 12-13th The Assertive You June 9-10th Dealing with difficult situations - July 7&8th Advanced communication skills August 4th &5th Leading the Team July 14th-15th get 3 for the price of 2 on these workshops The Emotionally Intelligent Leader Sept 8-9 The Science of Persuasion 16th-17th June


Leading the team - Sept 15-16 The Science of Persuasion Sept 22-23 Finance for non financial managers Oct 27-28 Its About Time Oct 6th-7th